In light of current climate, ANGELEI™ will be taking 40% off your entire purchase. No adjustments to prior purchases. Offer valid on angeleishoes.com only. Not valid on pre-order items, the purchase of gift cards, Crystal "WOW" Charity Boot or bespoke/custom purchases. Can be combined with any other promotion and or gift-card.
Promotion may be suspended or terminated at any time. Promotional value is for promotional purposes only, without money or other value given in exchange.
Orders confirmed before 12pm PST usually ship the same day.
ANGELEI™ uses US standard SHIPPING: Typically between 3-5 working days. Expedited shipping is available for an additional fee. We typically use multiple carriers including FEDEX or UPS Ground.
What countries do you deliver to?
USA Only. If you want to ship anywhere else in the world, please contact us directly at [email protected] Please note that international customers will be responsible for all shipping charges including duty and taxes.
Do you gift wrap?
ANGELEI's™ standard packaging arrives as a personal gift every time. Our beautiful black box with the ANGELEI&tradel logo in Rose Gold foil, combined with black tissue and a stunning black satin dust bag comes compliments with your purchase
Do I have to pay customs and import charges?
USA clients will not be charged any customs or import fees. International clients will be responsible for all customs charges, duties and taxes. International customers should contact us directly at [email protected]
Do you deliver to PO Box addresses?
We cannot deliver to PO Box addresses.
Do you deliver to hotels?
Yes, we can deliver to your hotel. But we bear no responsibility for the hotel's handling of the delivery. For more details, please contact [email protected]
Can I track my shipment?
Yes, you will receive a tracking number included in your shipping e-mail once your order has been accepted and confirmed.
Can I change my delivery address once my order has been placed?
No. Details, including the delivery address cannot be changed.
Returns must be received within 14 days of delivery.
Request a return label at [email protected] You will be notified by email once your return has been received and processed.
Refunds will be credited back to the card originally used for payment. You will be notified by email once your return has been received and processed.
At ANGELEI™ shipments follow strict quality control standards prior to leaving our facility. For online purchases, ANGELEI™ will accept merchandise only in it's original packaging and unworn condition for a refund of the purchase price when accompanied by the original invoice.
Return merchandise must be post marked within 14 days from the date of delivery. Merchandise that has been worn, or shows signs of wear, altered or damaged will not be accepted.
Please email [email protected] to ask for your return label. We will then generate a label on your behalf.
ANGELEI™ reserves the right to refuse return of any merchandise that does not meet the above return requirements and is at ANGELEI’s™ sole discretion.
If your product arrives damaged, please contact [email protected] immediately, so we can address the issue.
Merchandise returned to angeleishoes.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment.
For updates regarding your return, please contact [email protected] and include the return tracking number. Emails will be responded to within 1-2 business days.
Made to Order items: Upon receiving your order request, an ANGELEI™ online sales representative will contact you to collect your payment information and confirm the delivery window of your order. Please note that once a made to order has successfully been submitted, it cannot be cancelled, modified or returned for a refund for any reason.
Please see all return information on our website www.angeleishoes.com under returns.